Monthly Archives: February 2012

10 more months

Happy Birthday GVMH.  On February 29, 1972 GVMH opened it’s doors to the community.  Over the past 40 years GVMH has been caring for it’s community.  Happy 40th or Happy 10th, either way Happy Birthday GVMH, here’s to another 40! … Continue reading

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How not to do it

If you read this blog on even a semi-regular basis you know customer service is important to me and its a priority in all the areas I’m responsible for and important at GVMH.  Because I have high expectations for customer service … Continue reading

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Bad Blood: Part 2

You can “click” on the image to get a better look but before you do that, let me give you some explanation. I’ve used this picture in the past so let me remind you what you’re looking at.  The test … Continue reading

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Trust

Trust is vitally important to everything we do.  Every day our patients trust us with their lives.  Think about it, no matter your job in our health care system you hold someone’s life in your hands.  It’s like the game Seven … Continue reading

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Watch out, cuts are coming (to health care)

President Obama presented his budget last week and there are several aspects to the budget that could affect hospitals, especially rural hospitals, if approved by congress. Here are a few aspects you should be aware of: 1)  Medicare’s bad debt policy … Continue reading

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Cover your mouth

Do you know why your Mom always told you to cover your mouth when you sneeze….

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The “Why”

As I mentioned in the blog I posted Monday, I spent part of last week learning about the strategies the Studer Group has developed to make healthcare better for employees to work, physicians to practice medicine and for patients to … Continue reading

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Drinking the Kool-Aid…

I spent most of the past week in Dallas attending a conference with the rest of the GVMH Admin Team.  The conference was titled “Taking You and Your Organization to the Next Level” and it was hosted by the Studer Group. … Continue reading

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Blue Ribbon Traditions

A few weeks ago I sat down with Wendy Faulconer, Executive Director of the Missouri State Fair Foundation, to learn more about how the foundation is partnering with businesses and individuals to preserve livestock showing opportunities for youth across the … Continue reading

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“Generally” Speaking

I recently read a quote from General George S. Patton that applies to what I believe is appropriate management style. Here’s the quote “Never tell people how to do things. Tell them what to do and they will surprise you … Continue reading

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